Frequently Asked

Orders typically ship within 1–3 business days. After that, transit time depends on your location, but most U.S. orders arrive within 3–5 business days.

Yes, we ship worldwide. International shipping rates are calculated at checkout.

You can view our full terms and conditions here.

Please visit our sizing guide or reach out for help. We’ll make sure your strap fits perfectly.

If you are unsure of the lug width (space where the watch strap connects to your watch face) of your watch, you can follow our handy printable guide here.

You can also search the internet for your watch model's lug width. Usually the manufacturer or Authorized Dealers will have all the watch specifications written out somewhere. Just make sure it is the exact watch.

We offer a wide range of customizations:

• Leather
• Thread Color
• Buckle Finish
• Edge Finish
• Strap widths from 18–24mm, including tapered sizes
• Convert to quick release
• Wrist size fit/strap length

Shop our customizable strap styles here.

Tapered means the strap gets narrower near the buckle. For example, a 20/18mm tapered strap fits a 20mm lug width and narrows to 18mm at the buckle for comfort.

You can choose a tapered size in the "Strap Width" dropdown on customizable products. View customizable styles here.

Yes! Choose a tapered size in the "Strap Width" dropdown when customizing. Browse styles here.

Most customers use their existing spring bars, but we offer free spring bars (1.8mm) or $5 quick release pins during checkout. You can also buy extra bars here.

Yes, just select Quick Release spring bars on the product page and we’ll install them for $5.

Yes, converting a standard watch strap to fit an Apple Watch requires custom hardware and labor. We charge an additional $15 for this service. Please reach out to support@threadedleather.com and we will send you a custom invoice.

We’d love to hear your ideas! Email us at suggestions@threadedleather.com.

Yes! We offer free returns and exchanges. Visit our returns portal to start your exchange. You’ll get a prepaid label via email.

We offer a 100% satisfaction guarantee. If you’re not happy for any reason, start your return or exchange here. A prepaid return label will be sent to your email.